Connecting campus to help students persist.

Faculty FAQs
Includes:
Setting up your profile
Setting up email notifications
Adding kudos or raising flags
Clearing flags
Responding to a progress survey
Setting up appointment preferences
Outlook integration
Creating office hours blocks
Scheduling an appointment
 
Includes:
Getting started
MySuccess menu options
Profile
Appointments
Student view
MySuccess support

Q: How do I set up my profile in MySuccess?
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Q: Do I need to use Blackboard for my course if I want to use MySuccess?
A: Yes. At this time, you will need to use Blackboard with your course to use MySuccess. You can conveniently use the data from your Blackboard grade book to determine which students should receive flags/kudos.

Q: How much additional time will it take me to use MySuccess?
A: It depends on how much you would like to use the tool with your course. For best results, faculty are encouraged to send flags and kudos after the first major assignment, following midterm examinations and projects and prior to finals. Instructors may send additional flags and kudos throughout the duration of the semester following any assignment.

Q: Will I get overloaded with email if I use this system?
A: No. MySuccess allows you to configure your email settings so that you can receive a daily digest that summarizes flag and kudo activity. Also, KU IT Client Consulting can assist with setting up a rule in Outlook, so emails from MySuccess are routed directly to a folder to view at your convenience.

Q. Who can clear flags?
A: It depends on the flag. Advisors and instructors have the ability to clear most flags.

Q: Will I have to personally raise a flag or kudos?
A: Yes, since you understand your course the best and in order to provide you with control of the messages sent to your students, faculty will manually raised flags and kudos.

Q: How do I set up my Blackboard course so I can use MySuccess Early Warning?
A: Blackboard courses automatically feed to MySuccess with no configuration needed by faculty.

Q: How will students access MySuccess Early Warning and Connect Appointment Scheduler?
A: Students can access MySuccess Early Warning and Connect Appointment Scheduler from two locations. Students may simply login to Blackboard and select MySuccess from the menu options on the left. Or, students may login to the myKU portal and choose MySuccess from the Academics tab.

Q: How do I set up my office hours with the Connect Appointment Scheduler?
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Q: How do I sync my office calendar with the Connect Appointment Scheduler?
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Q: How do I delegate a calendar manager for my Connect Appointment Scheduler?
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Q: How will students make an appointment with me using the Connect Appointment Scheduler?
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Q: How do I use the Zoom-In Tool?

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Training and Support Updates

Support/System Updates:

Training Announcements:

MySuccess Training is on Blackboard! Send an email to mysuccess@ku.edu to request access.

Workshops and training sessions also available upon request.